Shipping and Returns

How long does my order take to ship?

Made-to-Order items will be shipped out 2 weeks from the time the order is placed. Ready to Ship items will be shipped 1-3 business days after the order is placed.

Do you offer international shipping? 

Not at this time. Currently I am only shipping within the United States. If you have any questions about this send me a message.

What is your return policy? 

Sale items, Custom, Made-to-order, and/or personalized orders CANNOT be returned or exchanged. However, I accept returns on any 'Ready to Ship' item. Simply contact me within 10 days of delivery & send the item(s) back within 30 days of delivery. Buyers are responsible for return shipping costs.

Return mailing address for RayJon Design will be provided upon request. Please email teamray@gmail.com for assistance.

A refund will be issued as soon as the item(s) are returned in their original condition. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customized orders and all Made-to-Order items are final sale.

However, If you have any issue whatsoever, please contact me and we can work out a solution together.